Subscription terms

Purpose

A Geode subscription gives you unlimited identifications. Without one the app still works: your two free identifications, your collection and the sheets you have already obtained all remain available.

Prices are shown in euros including tax for France. The price that counts is the one displayed in the app at the moment you subscribe: Apple and Google adjust their price tiers by country and over time, and this page may lag behind them.

No free trial

Geode does not offer a free trial that turns into a paid subscription. You get two complete identifications, once, and then you decide. Nothing is charged until you have explicitly subscribed.

Subscribing and payment

The subscription is bought and billed through the App Store (Apple) or Google Play, depending on your device; they are the sellers of the subscription. Payment is taken from the payment method attached to that account when you confirm the purchase. We never have access to your card details.

Automatic renewal

The subscription renews automatically at the end of each period, for the same duration, unless cancelled at least 24 hours before the current period ends. Renewal is charged within the 24 hours before the new period begins.

Cancelling

You can cancel at any time from the subscription settings of your Apple or Google account — the app's "Manage subscription" screen takes you straight there. Cancellation takes effect at the end of the period you have already paid for: access stays open until then, and nothing further is charged.

Deleting the app does not cancel the subscription, which is attached to your store account rather than to the device.

Right of withdrawal

The subscription is digital content supplied immediately. Under article L. 221-28 of the French consumer code, you waive your 14-day right of withdrawal as soon as you first use the subscribed service, which you expressly accept when subscribing.

Refund requests fall under App Store or Google Play terms, as they are the only sellers of the subscription. Write to us if you run into trouble: we will back your request with them.

Restoring purchases

A subscription you have already paid for can be restored free of charge on a new device, from the app's settings, provided you use the same Apple or Google account as when you bought it.

Changes to the service and to prices

Any price change is notified to you by the store at least 30 days in advance and applies only to subsequent periods; you can cancel free of charge before then. We may change features, without substantially reducing the essential benefits of a running subscription.

What the subscription does not guarantee

Identification relies on an artificial intelligence model and remains a probabilistic hypothesis. The subscription gives you access to the service, not to a correct answer: no warranty of identification accuracy is given, and a wrong identification does not entitle you to a refund. See the legal notice on the nature of the service.

Customer support

A question about your subscription: identify-suite@revely.tech. Geode is published by one person; we reply as soon as we can, usually within a few working days. See also the legal notice for publisher and mediation details.